They were prompt in their attention to the problem. I was there about 2 hours, but that involved diagnosing the problem and then replacing all 4 valve stems. They also kept me informed throughout the process--not the usual "what are they doing now?", "How much longer?" questions in so many dealerships.
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Payne Chevrolet!
They helped as best they could I guess I did not realize that the price for hooking vehicles has gone up since the last time I've had a problem but that's just me not knowing or asking. I have a ding on right side of my tailgate that wasn't there before I dropped it off to get looked at but nothing a little touch up paint can't fix and hopefully can find someone to pull the ding out. Always very nice people at Payne Chevrolet any time I need my truck serviced or looked at!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Payne Chevrolet!
Dropped off my wife's new Cruz for paint and interior protection. They had a loaner ready and in just a few minuets I was on my way with no loss of time for a already planned full day. Picked it up early the next day. Great job.
They have always done a good job and listened to what I have to say about my car, and my concerns, if I have any. They do not try to sell me parts or services I don't need, and I appreciate that very much. I would not be back if that were the case. The friendly, helpful attitude of the staff is very important, and they have shown that to my family for 26 years.